A man was using a store stool to reach the top shelf of the magazine section.
Me: “Excuse me sir, but you can not use the stool.”
Customer: *Stays on stool looking at magazines* “Why?”
Me: “It’s a safety issue. You could hurt yourself”
Customer: *Still on stool.* “Well, I can’t reach the top shelf of the magazines. I don’t understand how am I to reach them.” *Starts getting really huffy*
Me: “I can get any magazine you need but you can’t be on the stool. It does say on the stool for store use only. *I point to the sign on the stool* You will need to get down.”
Customer: *Still on stool.* “You know what this is discrimination! You’re discriminating against me because I’m short!”
Customer, realizing I’m not going away, steps off the stool and he is taller than me. He was only a few inches taller than me but it was noticeable. This is also where he won’t directly look at me any longer. It took everything I had not to say to this man, “Oh, you’re taller than me!” At least he got off the stool so I tell him he can speak to a manager if he is still upset but he says no he doesn’t want a manager. I had to get away from him. He left soon after that buying the tall people magazines.
I don’t know how much longer I can work in retail.